Terms of Service

The Plutus Collection

Effective Date: August 20, 2026 Last Updated: August 20, 2026

1. Agreement to These Terms

These Terms of Service ("Terms") govern your access to and use of the website located at theplutuscollection.com (the "Site") and all transactions, communications, and services provided by The Plutus Collection ("Plutus," "we," "us," or "our").

By accessing the Site, submitting an inquiry, contacting us, or entering into any transaction with us, you agree to be bound by these Terms. If you do not agree, do not use the Site or transact with us.

Please read Section 26 carefully. It contains an arbitration agreement and a class action waiver that affect how disputes between you and Plutus are resolved.

2. Definitions

"Watch" means any timepiece offered, sold, purchased, traded, consigned, or sourced by Plutus.

"Inquiry" means any request you submit through the Site, by email, by phone, by text message, or through a third-party platform regarding a Watch or our services.

"Order" means a transaction that Plutus has expressly accepted and confirmed in writing.

"Services" means the sale of Watches, the purchase of Watches, trade-in transactions, consignment, sourcing, and related support we provide.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Site or transact with us. By using the Site, you represent that you meet these requirements.

We do not knowingly transact with minors. We may require proof of age and identity at any time.

4. Our Business Model: Inquiry-Based Sales

The Site does not process direct checkout. Watches displayed on the Site are presented for informational purposes and to invite inquiries.

Listings are not offers. A Watch listed on the Site, on a marketplace, or on social media is an invitation for you to make or request an offer. It is not a binding offer by Plutus to sell.

No contract until we confirm. A binding agreement is formed only when Plutus expressly accepts a transaction in writing, by email or text, confirming the specific Watch, the final price, and the payment and delivery terms. Submitting an Inquiry, receiving a quote, or discussing a Watch does not create a contract.

We may decline any transaction. We reserve the right to refuse, limit, or cancel any Inquiry or Order for any lawful reason, including suspected fraud, inability to verify identity, pricing or description errors, unavailability of the Watch, or payment irregularities.

5. Inventory, Pricing, and Availability

Availability. Inventory changes frequently. A Watch shown on the Site may be sold, on hold, or otherwise unavailable at the time of your Inquiry. Listing a Watch does not guarantee availability.

Pricing. Prices are stated in United States Dollars and are subject to change without notice until a transaction is confirmed in writing. Prices quoted in an Inquiry response are valid only for the period stated in that response, and if no period is stated, for [PLACEHOLDER - CONFIRM: standard quote validity period, for example 48 hours or 7 days].

Errors. Despite our efforts, the Site may contain errors in pricing, descriptions, specifications, availability, or images. We reserve the right to correct any error and to cancel or refuse any transaction arising from an error, even after a confirmation has been sent, and to refund any amount already paid in that circumstance.

Images. Photographs are intended to represent the Watch accurately. Color, finish, and scale may appear differently across screens and devices. Where a listing uses representative or stock imagery rather than photographs of the specific Watch, we will identify it as such.

6. Purchase Process

1. You submit an Inquiry about a Watch, or request that we source one.

2. We respond, typically within 24 hours, with availability, price, condition details, and any additional information.

3. If you wish to proceed, we confirm the transaction in writing, including the final price, payment method, and delivery arrangements.

4. You submit payment in accordance with Section 7.

5. Once payment clears, we ship the Watch in accordance with Section 9.

7. Payment Terms

Accepted methods. We accept Zelle, Wire transfer, and Credit Card. [PLACEHOLDER - CONFIRM: any limits on Credit Card, for example a maximum transaction amount, and whether a processing fee applies and at what rate.]

Payment in full. Unless we agree otherwise in writing, payment is due in full before a Watch ships. We do not offer financing or installment terms.

Clearing. We reserve the right to wait for funds to fully clear and settle before shipping. Wire transfers and Zelle payments are typically confirmed promptly. Credit Card payments may be subject to a holding period.

Payment instructions and fraud warning. We will provide payment instructions directly. We will never change our payment instructions by unsolicited email. If you receive a message purporting to be from Plutus with new or altered wire instructions, do not act on it. Call us at 704-741-2027 to verify before sending any funds. Plutus is not responsible for losses arising from payment sent to instructions we did not provide.

Irrevocable methods. Wire transfers and Zelle payments are generally irreversible once sent. You are responsible for confirming payment details before sending funds.

Chargebacks. Initiating a chargeback or payment dispute in bad faith, including after receiving and retaining a Watch, is a breach of these Terms. We reserve the right to pursue recovery of the disputed amount, the Watch, and reasonable costs of collection, including attorney fees where permitted by law.

Holds and deposits. We may place a Watch on hold pending payment. [PLACEHOLDER - CONFIRM: whether holds require a deposit, whether deposits are refundable, and how long a hold lasts.]

8. Taxes

[PLACEHOLDER - CONFIRM: sales tax practice. Sample language to confirm or replace: "Sales tax is applied to orders shipped to North Carolina and to other jurisdictions where Plutus is required to collect it. Where sales tax is not collected by Plutus, you may be responsible for reporting and remitting use tax to your state of residence."]

You are responsible for any duties, customs charges, import fees, or taxes imposed by any jurisdiction outside the United States.

9. Shipping, Title, and Risk of Loss

Method. Watches ship via FedEx Overnight, fully insured. At your election, we can ship to a FedEx Hold location for secure pickup rather than to a residential or business address.

Signature. All shipments require an adult signature. We do not authorize carrier release without signature under any circumstance. Requesting that a carrier leave a package without signature voids the shipment insurance and transfers all risk of loss to you.

Title and risk of loss. Title and risk of loss pass to you upon delivery by the carrier to the address or FedEx Hold location specified in the confirmed transaction.

Address accuracy. You are responsible for providing a complete and accurate delivery address. We are not responsible for loss, delay, or misdelivery caused by an incorrect or incomplete address you provided.

Delays. Delivery estimates are not guarantees. We are not liable for carrier delays, weather events, or other circumstances outside our control.

Damage or loss in transit. If a shipment arrives damaged or does not arrive, notify us immediately at info@theplutuscollection.com or 704-741-2027 so we can open an insurance claim with the carrier. Retain all packaging and materials, which the carrier may require to process a claim.

International shipping. [PLACEHOLDER - CONFIRM: whether Plutus ships internationally, and if so to which countries and under what conditions. Sample language if not: "We currently ship only within the United States."]

10. Inspection and Returns

Inspection. Inspect your Watch promptly upon delivery.

Return policy. [PLACEHOLDER - CONFIRM: the return window and conditions. This must be finalized before publication. Sample structure to confirm or replace: "You may return a Watch within 3 days of delivery for a full refund, provided the Watch is unworn, in the same condition in which it was delivered, and returned with all original box, papers, tags, and accessories. Return shipping must be fully insured and is the buyer's responsibility. Refunds are issued within 5 business days of our receipt and inspection of the returned Watch, by the same method used for payment where practicable."]

Condition on return. A Watch returned worn, sized, altered, damaged, or missing components may be refused, or the refund may be reduced to reflect the change in condition.

Non-returnable items. [PLACEHOLDER - CONFIRM: any categories excluded from returns, for example special-order or sourced Watches, custom work, or aftermarket modifications requested by the buyer.]

The return rights in this Section are separate from and in addition to the Authenticity Guarantee in Section 11.

11. Authenticity Guarantee

Every Watch we sell is authenticated before it ships.

The guarantee. If any Watch purchased from Plutus is ever proven not to be authentic, we will refund the full purchase price. This guarantee is not limited in time.

How to make a claim. Submit your claim in writing to info@theplutuscollection.com with the original transaction details and supporting documentation establishing that the Watch is not authentic. Supporting documentation must come from the manufacturer, an authorized service center, or a qualified independent authenticator, and must identify the Watch by serial number.

Conditions. To be eligible, the Watch must be the same Watch sold by Plutus, identified by serial number, and must be returned to us in substantially the condition in which it was delivered, excluding normal wear. This guarantee does not cover a Watch that has been altered after delivery in a way that affects its authenticity, including replacement of components with non-original parts by a third party.

Remedy. A refund of the full purchase price is the sole and exclusive remedy under this guarantee.

12. Pre-Owned Condition and Manufacturer Non-Affiliation

Pre-owned goods. Unless expressly described as unworn, Watches sold by Plutus are pre-owned and may show signs of prior wear consistent with their age and stated condition. Condition descriptions reflect our good faith assessment. We disclose known material defects. Minor marks, hairlines, and normal wear consistent with a pre-owned Watch are not defects.

Accuracy of description. We take care to describe each Watch accurately, including the presence or absence of original box, papers, and accessories, and any known replacement or aftermarket parts.

No affiliation with manufacturers. Plutus is an independent dealer. Plutus is not an authorized dealer for, and is not affiliated with, sponsored by, endorsed by, or otherwise connected to Rolex, Audemars Piguet, Panerai, Hublot, Omega, or any other watch manufacturer. All brand names, model names, trademarks, and logos are the property of their respective owners and are used solely for descriptive purposes to identify the Watches we sell.

No manufacturer warranty. Watches sold by Plutus are not covered by any manufacturer warranty unless a valid, transferable manufacturer warranty is expressly included and identified in the transaction confirmation. Service performed by an independent watchmaker may affect a manufacturer's willingness to service a Watch in the future.

13. Warranty and Disclaimer

Limited warranty. [PLACEHOLDER - CONFIRM: whether Plutus offers any mechanical or movement warranty separate from the Authenticity Guarantee. If yes, state duration and coverage. If no, sample language: "Other than the Authenticity Guarantee described in Section 11, Watches are sold as-is with no mechanical or movement warranty from Plutus."]

Disclaimer. EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SITE, THE SERVICES, AND ALL WATCHES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, PLUTUS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Site will be uninterrupted, error free, or secure, or that any defect will be corrected.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the exclusions above apply to the fullest extent permitted by applicable law.

14. Selling a Watch to Plutus

Offers. When you submit a Watch for sale, we will provide an offer based on the information and photographs you provide. Any offer is preliminary and subject to our physical inspection and authentication of the Watch upon receipt.

Revised or withdrawn offers. If the Watch differs materially from your description, including undisclosed damage, service history, replacement parts, or authenticity concerns, we may revise our offer or decline the transaction. If you do not accept a revised offer, we will return the Watch to you [PLACEHOLDER - CONFIRM: at whose expense, and whether return shipping is insured and paid by Plutus].

Your representations. By offering a Watch to Plutus, you represent and warrant that:

• You are the lawful owner of the Watch, or are fully authorized to sell it

• You hold clear title, and the Watch is free of all liens, security interests, and encumbrances

• The Watch is not stolen, lost, subject to an insurance claim, or the subject of any dispute or investigation

• You have disclosed all material facts known to you about the Watch, including damage, service history, and any replacement or aftermarket components

• The information and photographs you provided are accurate and depict the actual Watch

Stolen property. We check Watches against available theft and loss databases. If a Watch is identified as stolen or subject to a loss report, we will not return it to you and we will cooperate fully with law enforcement and the rightful owner or insurer. You agree to indemnify Plutus for all losses arising from your breach of the representations in this Section.

Shipping to us. [PLACEHOLDER - CONFIRM: inbound shipping process. Sample language to confirm or replace: "We provide a prepaid, fully insured FedEx shipping label for Watches sent to us for purchase, trade, or consignment."] Until a Watch is delivered to and accepted by Plutus, risk of loss remains as specified by the shipping arrangement used.

Payment to you. [PLACEHOLDER - CONFIRM: payout method and timeline. Sample language to confirm or replace: "Once the Watch arrives, is authenticated, and the offer is accepted, payment is issued by Zelle or Wire transfer within 2 business days."]

Identity verification. We may require government-issued identification, proof of address, and proof of ownership before completing a purchase.

15. Trade-In Transactions

You may apply the value of a Watch you own toward the purchase of a Watch from Plutus.

Valuation. Trade-in value is determined by the same process described in Section 14 and is subject to physical inspection and authentication.

Trade value. [PLACEHOLDER - CONFIRM: whether trade credit equals the outright purchase offer for the same Watch. Sample language to confirm or replace: "The credit applied to your purchase is the same amount we would pay to purchase your Watch outright. There is no reduction for trading rather than selling."]

Transparency. We present the trade-in value and the purchase price as separate figures, along with the net difference.

If the purchase does not complete. [PLACEHOLDER - CONFIRM: change-of-mind policy. Sample language to confirm or replace: "If the purchase does not proceed for any reason, you may elect to have your trade-in Watch returned to you at no cost, or to receive its cash value."]

All representations in Section 14 apply to any Watch submitted for trade.

16. Consignment

Plutus accepts Watches on consignment. Consignment is governed by a separate written consignment agreement executed between you and Plutus, which controls commission, term, pricing authority, payout timing, insurance, and termination.

No consignment relationship exists until that separate agreement is signed by both parties. Nothing on the Site constitutes an offer of specific consignment terms.

The representations in Section 14 regarding ownership, clear title, and disclosure apply to any Watch submitted for consignment.

17. Sourcing Services

You may request that Plutus locate a specific Watch not currently in inventory.

No guarantee. We will make commercially reasonable efforts to locate a requested Watch. We do not guarantee that any specific Watch can be located, or that it can be located within a particular time frame or at a particular price.

Commitment and deposits. [PLACEHOLDER - CONFIRM: sourcing commitment model. This must be finalized before the sourcing page publishes. Options to select: (a) no deposit required, (b) a refundable deposit that is applied to the purchase price, or (c) a non-refundable search fee. State the amount or percentage and the refund conditions.]

Approval. When we locate a Watch matching your request, we will present it with full details, photographs, and price. You are under no obligation to purchase a Watch that does not meet the specifications you provided. Once you approve a Watch and we confirm the transaction in writing, the standard purchase terms in these Terms apply.

Pricing. Sourced Watches are priced based on acquisition cost and market conditions at the time of sourcing, and may differ from any preliminary estimate.

18. Buyback Program

Plutus offers to repurchase Watches originally purchased from us.

[PLACEHOLDER - CONFIRM: buyback terms. This must be finalized before publication. Required detail: whether buyback is a guaranteed commitment or an offer made at Plutus's discretion, how the buyback price is determined, any time limits, any condition requirements, and whether the buyback value must be applied to another purchase or may be taken as cash.]

Buyback offers are subject to inspection, authentication, and confirmation that the Watch is the same Watch originally sold by Plutus.

19. Lifetime Support

Plutus provides ongoing support to customers who purchase a Watch from us. Support means access to us for questions about your Watch, guidance on service and care, market and valuation guidance, and assistance when you decide to sell, trade, or upgrade.

Lifetime Support is a service commitment, not a warranty. It does not include free repair, servicing, parts, restoration, or replacement, and it does not extend the Authenticity Guarantee or create any additional warranty. "Lifetime" refers to the period during which Plutus remains in business.

20. Acceptable Use of the Site

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms

• Submit false, misleading, or fraudulent information

• Impersonate any person or entity, or misrepresent your affiliation

• Attempt to gain unauthorized access to the Site, its systems, or any account

• Introduce malware, viruses, or any harmful code

• Use automated systems, scrapers, bots, or crawlers to access, copy, or monitor the Site or its content without our written permission

• Copy, reproduce, republish, or redistribute Site content, including photographs and descriptions, for commercial purposes

• Interfere with the operation or security of the Site

• Use the Site to harass, threaten, or defraud any person

We may suspend or terminate your access to the Site or refuse to transact with you for any violation of this Section.

21. Intellectual Property

Our content. The Site and its contents, including text, copy, photographs, graphics, logos, layout, design, and code, are owned by Plutus or its licensors and are protected by copyright, trademark, and other laws. Except as expressly permitted, you may not copy, modify, distribute, publicly display, or create derivative works from Site content.

Our marks. "The Plutus Collection" and our logo are trademarks of Plutus. You may not use them without our prior written permission.

Third-party marks. All manufacturer brand names, model names, and logos referenced on the Site are the property of their respective owners. See Section 12.

Your submissions. When you submit photographs, descriptions, or other content to us, including images of a Watch you wish to sell, trade, consign, or have sourced, you grant Plutus a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for the purpose of evaluating, authenticating, listing, marketing, and selling the Watch, and for our own promotional purposes. You represent that you own or have the rights to the content you submit. You may request that we stop using your submitted content for promotional purposes by contacting us.

Testimonials. If you provide a testimonial or review, you grant us permission to publish it, in whole or in edited form, along with your first name and last initial, unless you tell us otherwise.

22. Third-Party Platforms and Links

The Site may link to or reference third-party platforms, including our eBay store and Instagram profile. We do not control those platforms and are not responsible for their content, terms, policies, or practices. Transactions completed on a third-party marketplace are governed by that marketplace's terms in addition to these Terms.

23. Privacy

Your use of the Site and our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

24. Communications and Consent

By providing your phone number or email address, you consent to receive communications from us related to your Inquiry or transaction, including by email, phone, and text message. Standard message and data rates may apply. You may opt out of text messages by replying STOP or by contacting us. You may unsubscribe from marketing email at any time. Transactional messages related to an active transaction may continue regardless of marketing preferences.

You agree that electronic communications, including email and text, satisfy any legal requirement that a communication be in writing.

25. Limitation of Liability and Indemnification

Limitation of liability. TO THE FULLEST EXTENT PERMITTED BY LAW, PLUTUS AND ITS OWNERS, AGENTS, AND REPRESENTATIVES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOSS OF USE, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THE SITE, THE SERVICES, OR ANY WATCH, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Cap. TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF PLUTUS ARISING OUT OF OR RELATING TO ANY TRANSACTION WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID TO PLUTUS FOR THE WATCH GIVING RISE TO THE CLAIM. WHERE NO PAYMENT WAS MADE, TOTAL LIABILITY WILL NOT EXCEED ONE HUNDRED DOLLARS.

Nothing in these Terms limits liability for fraud, willful misconduct, or any liability that cannot be limited under applicable law. Some jurisdictions do not allow certain limitations, and in those jurisdictions the limitations apply to the fullest extent permitted.

Indemnification. You agree to indemnify, defend, and hold harmless Plutus and its owners, agents, and representatives from and against any claims, damages, losses, liabilities, and expenses, including reasonable attorney fees, arising out of or relating to your breach of these Terms, your violation of any law or the rights of any third party, your submission of any Watch that is stolen or to which you did not hold clear title, or any inaccurate representation you make to us.

26. Dispute Resolution and Arbitration

Please read this Section carefully. It affects your legal rights.

Informal resolution first. Before initiating any formal proceeding, you agree to contact us at info@theplutuscollection.com and attempt to resolve the dispute informally. We will do the same. Both parties agree to work in good faith for at least 30 days before proceeding further.

Binding arbitration. If a dispute is not resolved informally, you and Plutus agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, the Services, or any transaction will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. Arbitration will take place in Mecklenburg County, North Carolina, or by videoconference or on documents only, at the election of the party initiating arbitration. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver. YOU AND PLUTUS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may seek injunctive relief in court to protect intellectual property rights or to address unauthorized access to the Site.

Right to opt out. You may opt out of this arbitration agreement by sending written notice to info@theplutuscollection.com within 30 days of your first transaction with Plutus, stating your name and your intent to opt out of arbitration. Opting out will not affect any other part of these Terms.

27. Governing Law and Venue

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles. Subject to Section 26, any action not subject to arbitration will be brought exclusively in the state or federal courts located in Mecklenburg County, North Carolina, and you consent to the jurisdiction of those courts.

28. Force Majeure

Plutus is not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, severe weather, fire, war, civil unrest, labor disputes, carrier failures, government action, power or internet outages, or pandemic.

29. General Provisions

Entire agreement. These Terms, together with the Privacy Policy and any written transaction confirmation or separate signed agreement, constitute the entire agreement between you and Plutus regarding the subject matter, and supersede all prior discussions and understandings.

Order of precedence. If a signed consignment agreement or written transaction confirmation conflicts with these Terms, that document controls for that transaction only.

Severability. If any provision of these Terms is found unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force.

No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms or any rights under them without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Survival. Sections 11, 12, 13, 14, 21, 23, 25, 26, 27, and 29 survive termination of these Terms.

Headings. Section headings are for convenience only and do not affect interpretation.

30. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above. Changes take effect when posted. Your continued use of the Site or continued transactions with us after changes are posted constitutes acceptance of the revised Terms. The Terms in effect at the time a transaction is confirmed govern that transaction.

31. Contact Us

Questions about these Terms should be directed to:

The Plutus Collection Charlotte, North Carolina Email: info@theplutuscollection.com Phone: 704-741-2027 Website: theplutuscollection.com